IOTech Systems Limited
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Helping both edge solution developers and end-users to get the very best out of our products
IOTech’s Professional Services offerings are designed to offer maximum support to both edge solution developers and end-users to get the very best out of our products. We focus on providing outstanding Operational Technology (OT) and Distributed Real-time and Embedded (DRE) skills and experience to our customers in order to reduce risks and accelerate the time-to-market of your IoT Edge developments and solution offerings.
We’re here to help you learn, make the right initial choices, quickly get started in developments and deployments, and then jointly deliver real value to you and your customers. IOTech’s consultants have many years’ experience in OT protocols, middleware and in EdgeX Foundry, the widely adopted open-source Edge standards upon which our products are based.
IOTech’s products are used and embedded by leading OEMs as core parts of their wider solution offerings.
Onboarding services help OEMs rapidly port, integrate and deploy IOTech software into their own architectures
IOTech continuously improve and extend its products, guided by the overall evolving roadmap of planned core feature enhancements.
But we recognize that some customers may need new features we haven’t planned, or planned features earlier than shown in the roadmap.
IOTech roadmap acceleration service provides rapid product development prioritization to customers in areas such as:
For Intel, delivery prioritization of Edge Central video device services and video APIs made a real difference.
IOTech know our products like no-one else, so we are ideally placed to help our customers get the best from them.
IOTech product design, configuration and integration services (delivery support) include:
These services are key for successful pilots, wider rollouts, and joint developments with customer and SI teams.
On-line (self-learn) or classroom based
Both based on bite-size presentations and hands-on software exercises that help the participants quickly build knowledge and expertise with the products
Standard courses include:
We worked closely with an Industrial OEM to develop a specific on-line training progamme based on the company's edge platform and our integration.
Working closely with an OEM we created a full service and support model to deliver exceptional service to their end users.
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