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15 items tagged "technical support":
Last week, we held a Face-to-Face Technical Steering Committee meeting in Palo Alto. It was another successful one and, after each meeting, my confidence grows that the EdgeX Foundry project will achieve great things. Before reflecting on the week, I'd like to pass on my thanks on behalf of the community to VMware who hosted the event at their wonderful Palo Alto facility. California Burritos from their cool on-site restaurant was a culinary discovery for me!
Our experts are qualified in all the key areas of the IoT Edge and are ready to help you build world-class solutions. Help when you need it! Committed to our customer's success, our support portal was designed to ensure that you're getting maximum value from one of the key ways that you interact with us.
Watch IOTech present our commercial EdgeX offerings used in real-world deployments at the EdgeX Foundry Adopter Series session. Continuing the Vertical Solutions EdgeX Adopter Series, Keith Steele - IOTech CEO and Jim White - IOTech CTO will present how they have built a successful range of COTS value-add edge offerings based on EdgeX Foundry.
Edge computing is all about the premise of an organization processing its operational data at the edge of the network. That means performing data collection functions and running decision making and control algorithms as close to the edge sensors and OT devices as possible. The EdgeX Foundry framework helps makes that premise a reality and provides an open, vendor-neutral approach for doing so. However, we must never lose sight of the fact that businesses will want to understand the full implications, including the fully loaded cost, of rolling out an edge system. EdgeX is a fantastic project for helping to simplify the challenges of edge computing. The open-source and collaborative nature of the project brings together ideas from edge experts around the world. However, to pick up the point about businesses needing to understand the full implications of selecting an edge solution, companies are usually reluctant to deploy open-source code without having guaranteed help at hand and support contracts in place.
In conjunction with existing support for IP camera and video device connectivity, Edge Xpert users can now easily control camera devices, collect video streams and automatically apply AI and vision inference right at the edge. The service supports deploying models that can include object detection, classification and recognition, and passes that inferred intelligence to other services for decision making and control. Edge Xpert already supports ingestion of data from many industrial protocols and devices so users can fuse together and aggregate sensor data with vision inference results to give a complete and accurate picture of the edge environment.
IOTech's commercial-grade device connectors enable EdgeX users to simplify the work required to connect and communicate with different devices at sensors at the IoT edge using Modbus, OPC UA, BACnet, REST and more. EdgeX users can now utilize IOTech's commercial-grade connectors and all customers can purchase exactly the products they need using our new online store. IOTech's new device connectivity tooling makes it easy to create the configurations that describe your edge IoT devices. It's then really simple to get those devices quickly onboarded to either one of IOTech's commercial edge platforms or the open-source EdgeX Foundry platform. We are really pleased to have made that tool available as a free online service to the EdgeX community. Expertise in Industrial Connectivity we have built up a large set of device connectors for our Edge Xpert and Edge XRT platforms and support a long list of protocols including Modbus, BACnet, OPC UA, BLE, Zigbee, EtherCAT, EtherNet/IP and many others. Whether your industry vertical is manufacturing, process control, telemetry, building automation or retail, you need will device connectivity. Read about the full list we provide here.
Utilize IOTech's edge software platforms and commercial-grade connectors by purchasing exactly the product features you need using our new online store. Recognizing that our products offer a wide range of edge computing features and that not all customers will use every capability or need to use every type of device connector, we have simplified the commercial model and the way in which our products can be selected and deployed. So, in response to customer demand, our marketing team has been working on making our products available to purchase online. This is now live and coincides with the Edge Xpert 1.8 release we have just made. Our new online store makes it easy and convenient to buy exactly the product set you need for your edge solution deployments. You can buy the exact number of units of Edge Xpert or Edge XRT that you need, the specific device connectors for your use case, the optional SDKs when you need them, and any other add-on you require. You can also choose the support and training options you need. All of this keeps the pricing competitive and provides great value to the customer. We support credit card payments or you can request a quotation which will allow you to raise a purchase order in your organization before returning to your account to complete the order.
We are excited to announce that LF Edge's EdgeX Foundry community is planning a series of hackathons focused on addressing real-world use cases. The event will focus on the retail market and work stemmed from the Commerce (e.g. Retail) Working Group within the EdgeX Foundry project and the related Open Retail Initiative (ORI). Participants will use their talents and creativity combined with the EdgeX framework, commercial content from sponsoring companies and the rules of the event to develop a solution for either one of the specified customer-valued retail use-cases or an additional open category.
OTech, a new software company established with a vision to "build and deploy the pervasive, open, and software-defined compute infrastructure for the Industrial IoT edge" and founded by industry-acknowledged leaders and specialists in real-time software platforms for edge and fog systems, today announced it was joining the Linux Foundation's EdgeX Foundry™ open source project as a founding member. With its specialist Operational Technology (OT) and Distributed Real Time and Embedded (DRE) skills base, IOTech will be a major contributor to EdgeX Foundry™ and will support the project's rapidly growing global developer community and partner ecosystem by providing a vendor-neutral source of fully commercialized versions of the EdgeX code base. IOTech will also provide a range of services for partners and customers that don't want to productize or support the code themselves or have the skills or resources to integrate their software and hardware assets.
IOTech, a software company established with a vision to "build and deploy the pervasive, open, and software-defined compute infrastructure for the Industrial IoT edge" and founded by industry-acknowledged leaders and specialists in real-time software platforms for edge and fog systems, today announced that its CEO Keith Steele had been elected as the founding Chair of Linux Foundation's EdgeX Foundry™ open source project's Technical Steering Committee. EdgeX Foundry™ is a vendor-neutral open source project hosted by the Linux Foundation building a common open framework for Industrial IoT edge computing.
Keith Steele, IOTech CEO, EdgeX Foundry Board member and Technical Steering Committee (TSC) Chair gives his views on why the EdgeX Foundry project has generated so much momentum in just six months after launch, spotlighting also the importance of credible commercialization partners. What is driving this momentum? First and foremost, there's a market need, the industrial internet of Things (IIoT) market is projected to grow to $195B in the next few years (source Markets and Markets), with at least 40% IoT data stored, processed, analyzed at or near the edge (source IDC). Secondly, there's a technology gap as identified by the IIC's Edge Computing Task Group, the Open Fog consortium and many industry-leading companies. Peter Levine from Andreessen-Horowitz has provocatively suggested that the age of edge compute is taking over the cloud.
The key objective of the EdgeX Foundry project is to create a flexible and open Edge IoT platform that can support a range of different vertical use cases across markets as diverse as manufacturing, oil & gas and smart energy. A key vertical market that has emerged where the community and IOTech, in particular, have been involved in multiple projects is Building Automation. Why is Building Automation proving to be such a sweet spot for EdgeX? IOTech's experience is that the requirements of the next generation of Buildings Automation applications align perfectly with the capabilities of EdgeX. In particular, a modern building is a sophisticated and heterogeneous environment consisting of diverse subsystems including lighting, HVAC and access control. Data can be generated from multiple sources using a range of different device/sensor technologies and protocols (e.g. Modbus, BACnet, DALI, MQTT and others). The sensor data must be normalized by the IoT platform running on an Edge node e.g. an industrial Gateway or on-premise server. The data can then be fed into the building management analytics which can make smart control decisions in "near" real-time on how to automatically optimize the building environment for the benefit of the users and also the building owners. The openness of EdgeX (can support any "Southbound" OT protocol or "Northbound" Cloud endpoint) and its platform independence (not tied to a specific operating system or hardware/silicon) is key to its suitability for Building Automation use cases.
As specialists at the IoT Edge, IOTech's software products allow users to connect, onboard and acquire data from a whole host of different OT devices. To add cameras to that list, IOTech have created a software service that lets you easily connect to and control ONVIF compatible devices.
The Buildings Automation industry is being transformed by the adoption of modern data-driven approaches to smart building management. Exciting advancements in Artificial Intelligence (AI) and Machine Learning (ML) help provide tangible benefits to both building operators and their tenants, but it is IoT Edge computing that is the real enabler for getting scalable solutions to market. Read on to understand how the IoT Edge plays a key role is making these innovations become a reality...
IOTech's new device connectivity tooling made available to the EdgeX community to save developer time and foster collaboration. IOTech's edge computing software platforms are designed to support cases exactly like this. Based on the Linux Foundation's open source EdgeX Foundry project, Edge Xpert and its time-critical sister product Edge XRT are modern microservice architectures with dedicated Device Service connectors that are designed to easily interface with the devices found at the IoT edge. The EdgeX Device Services provide a decoupling where devices and sensors speaking different protocols are easily connected to the platform via a standard code-free mechanism. To connect a device to EdgeX, the user just needs to configure the mapping between the device's attributes and EdgeX.
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edge computing, internet of things, IoT, Industrial IoT