Author: Andrew Foster, IOTech Product Director
When we first introduced the IOTech Alarm Service, our goal was clear: deliver a unified, standards-based approach to alarm management that works across complex industrial edge environments. Since becoming generally available last year, the Alarm Service has continued to evolve — and today we’re excited to showcase one of the most significant enhancements yet: a powerful new User Interface designed to make alarm management simpler, faster, and more intuitive.

The new Alarm Service UI provides a clear, consolidated view of alarms across the edge
Designed for Clarity and Control
The new UI has been built with operators and engineers in mind. It provides a clear, consolidated view of alarms from across your edge environment, making it easy to understand what’s happening at a glance. From active and acknowledged alarms to historical events and alarm routing management, everything is accessible through a clean, modern interface that reduces complexity and improves situational awareness.
Common alarm operations — such as acknowledgment, confirmation, shelving, and suppression — are now just a few clicks away. It’s also very easy to create and manage
alarm routes to all supported endpoints, including email, SMS, Telegram, MQTT, and more. This streamlines workflows, reduces response times, and helps ensure that critical alarms are handled consistently and effectively.

Managing and responding to alarms, including viewing alarm history, is quick and intuitive
More Than Just a UI
Alongside the new interface, the Alarm Service itself has continued to mature. Built on the OPC UA Alarms & Conditions standard, it provides a robust, technology-agnostic foundation for alarm normalization, lifecycle management, and intelligent routing to external systems. Whether deployed with Edge Central, EdgeX Foundry, or embedded into custom solutions, the Alarm Service is designed to scale with your operational needs.
Watch the Demo
To bring it all together, we’ve created a short demo video that walks through the Alarm Service UI and shows how easily users can configure, view, manage, and route alarms across multiple sources.
Watch the video to see how the IOTech Alarm Service helps you stay in control of your edge systems.
