Alison MaClean
Head of Global Support Services
Alison is a Customer Support Specialist with 20 years of experience working with a variety of middleware products. With experience in setting up support process and systems, she ensures customers get the world-class support they expect and that SLA’s are met. Prior to joining IOTech Alison worked at Adlink /Prismtech to resolve customer issues and ensure the support systems met their needs. She came into the software world from a background in teaching, working as a Physics teacher for a number of years. Alison has an MSC in Computer Science from Northumbria University and a BSc in Physics and Maths from the University of Newcastle.