IOTech Systems - IOTech's aim is to be a leader in the global Edge/Fog IoT platform market through a productized open source business model and a channel strategy incorporating the key global IoT players who are looking to leverage OT software solutions and skills they do not currently possess
About IOTech
IOTech's aim is to be a leader in the global Edge/Fog IoT platform market through a productized open source business model and a channel strategy incorporating the key global IoT players who are looking to leverage OT software solutions and skills they do not currently possess

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Services

IOTech's aim is to be a leader in the global Edge/Fog IoT platform market through a productized open source business model and a channel strategy incorporating the key global IoT players who are looking to leverage OT software solutions and skills they do not currently possess

Services

IOTech’s service offerings are designed to offer maximum support to the global developer community and partner ecosystem of Linux Foundation’s EdgeX Foundry™ Project to enable you to fully exploit the EdgeX technology; leverage specialist Operational Technology (OT) and Distributed Real-time & Embedded (DRE) skills and accelerate time to market (TTM) of your products and solution offerings.

Our services range from fully managed ‘outsourced’ OT product solutions, EdgeX integration of partner software assets, collaborative accelerated roadmap of core EdgeX technology, to POCs, training and consultancy assignments.

As well as our skills base, IOTech’s other key advantage is we are vendor neutral; we are chip, hardware, and application vendor independent so you can rest assured you will get the absolute best in independent advice.

Fully Productised and Supported Offerings

Most business-critical IoT applications demand fully tested managed software product releases, which minimise the impact of product evolution on their applications. IOTech offers a commercially-supported and packaged implementation of the open source EdgeX Foundry core platform, with full commercial support and maintenance subscriptions providing service-level guarantees for customers that value premium product quality and support.

A range of standard support packages can be purchased to best fit your requirements offering different service level guarantees and support coverage. Customers can also customize support packages to meet their precise requirements, including being able to specify the most demanding service level commitments and response times, including 24x7 coverage if required.

Onboarding Partner Software Assets

IOTech can help partners accelerate EdgeX adoption and onboard their application assets with services ranging from full outsourced integration and ‘white labelled’ product management to simple EdgeX architectural assistance. If enhancements are needed to support EdgeX we can accelerate this development as either proprietary extensions to core infrastructure or additions to the Open Source codebase.

Accelerated EdgeX roadmap

IOTech has its own roadmap plans for accelerating core EdgeX functionality, with improvements in areas such as core security, interoperability, connectivity and hard real-time extensions; we are open to collaborative development in these areas and we also offer a roadmap acceleration service of core EdgeX functionality to those customers needing new microservices to support their applications.

Operational Technology (OT) integration

As well as having our own set of connectors IOTech’s OT experts can help assist with Device Service SDK connector development, enabling OT data sources (Southbound) to be integrated into the EdgeX platform for data normalization, data processing/analytics and further distribution (Northbound to the Cloud or East-Westbound to another Edge/Fog nodes).

Platform porting and testing

For specialized hardware and operating systems requirements not readily available in the Open Source community IOTech will carry out any porting and testing/validation activities required. We will add the new platform to the list of IOTech’s supported platforms and then manage the on-going delivery of EdgeX Foundry (Major, Minor and Maintenance) releases on these platforms to our customers within our commercially supported version.

Codebase management

This service includes managing a dedicated product code base on a per customer basis. This is particularly important for customers that deploy mission or business critical systems and where evolution of their system must be carefully managed. In such cases the customer cannot take the standard product maintenance releases which may include several changes, rather only atomic level changes (e.g. bug fix for a problem they have identified) with the specific agreement of customer can be incorporated into the EdgeX Foundry code base that they use within their system.

Consultancy & Training

IOTech’s consultants are not only experts in EdgeX adoption and deployment but also bring extensive knowledge of the target IoT and Telecommunications domains where EdgeX and our complementary products will be used. Our consultants are available to assist at any stage in your project’s lifecycle and help de-risk your technology adoption. We offer standard workshops to help your organization through the analysis, design implementation and deployment phases of your project, as well as providing ad hoc engagements to support a specific need.

IOTech offers standard EdgeX Foundry scheduled training at one of our facilities or alternatively training delivered at your site for convenience and to your schedule. We offer various levels of training depending on your needs and level of experience. If you are new to EdgeX, then Quick Start training can bring your developers up to speed quickly. Advanced training enables your more experienced engineers to really focus on specific details of using and deploying EdgeX and gain a deep understanding of how to create robust, scalable, performant and ultimately successful systems. If our standard training offerings don’t align with your requirements, then custom training courses tailored to your specific needs can be provided on request.


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IOTech Systems - IOTech's aim is to be a leader in the global Edge/Fog IoT platform market through a productized open source business model and a channel strategy incorporating the key global IoT players who are looking to leverage OT software solutions and skills they do not currently possess

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